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QUICK HELP

How do I make a purchase?

Browse through all our collections: New Arrivals, Silver Jewellery, Fine Jewellery, Online Exclusive, and Manish Arora for Tribe by Amrapali. Once you have found an item, click on the 'Add to Jewel Box' button below each item. Review your selection by clicking the 'Jewel Box' link at the top of the page. You can use the 'Remove from Box' link to delete items from your Jewel Box. If you wish to continue browsing, click on 'Continue Shopping' button. To complete your order, click on the 'Check Out' button.

Can I re-order an item that is sold out on the website?

Yes. We do get fresh stock of products that are sold out. Because of our products being hand crafted, it could take up to 3 weeks.
There is an "Order Inquiry" link right next to the Sold Out sign under each product, you can fill in your details and you will be notified via email once that item is back in stock. Please note One-of-a-kind items do not come back in stock.

Where is my order?

We aim to dispatch all orders within 3 working days. Once your order has been dispatched, you will receive a confirmation email of your shipping details and a tracking number with which you can track the status of your order.

How long will it take for my order to get delivered?

Orders within India are shipped via Gati and are delivered within 7-10 working days.

International orders are shipped via one of the two following carriers:

UPS - delivery time: 3-4 business days
International EMS, a speed post service by India Postal services- delivery time: 10-15 business days.

Please note that estimated delivery times are to be used as a guide only and commence from the date of dispatch.

What size should I choose?

Most rings and bangles are sold by size. Please refer to our sizing charts for further details. A link is found on every product page. We have also provided the actual dimensions of each product for you to compare with your own body measurements. In addition, our customer care team can answer all your questions on sizing and fit - simply email help@amrapalijewels.com for advice.

Can I add items to an existing order?

Yes, you may add items to an existing order provided we have not yet dispatched it. In case your order is already dispatched, you will need to place a new order.


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Email

help@amrapalijewels.com

Our customer care team aims to get back to you within 48 hours

For wholesale inquiries:
info@amrapalijewels.com

CALL

Helpline No. (+91) 0141 2771661,
10.00 am to 6.15 pm (IST), Monday to Saturday.
Not available on Sundays and Indian Public Holidays.

Press and media

Email:marketing@amrapalijewels.com

CAREERS

Email: jobs@amrapalijewels.com

Tribe by Amrapali Corporate Office

A-260, Housing Colony ,RIICO Industrial Area,
Sitapura , Jaipur 302022
CALL (+91) 0141 2771661
Helpline No. (+91) 0141 2771661 , 10.00 am to 6.15 pm (IST), Monday to Saturday
(Not available on Sunday and Indian Public Holidays.)

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